Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Richard McIlvain

Richard McIlvain

November 12, 2024

5  out of  5
rating by Richard McIlvain
"The State Farm agents have always been very polite, very professional and were very helpful with a resent accident I had. Thank you for the assistance that you have always given me."
We responded:
"Hi Richard, thank you for your kind words and for sharing your experience! We are glad to hear that our team could be there for you during a challenging time. The Casie Johnson State Farm Agent team hopes to serve you again soon. - Casie"
Profile photo of Cody Hennis

Cody Hennis

November 6, 2024

5  out of  5
rating by Cody Hennis
"Fantastic service from the staff at Casie Johnsons State Farm office! So nice having a great group of people to help you out! 10/10 highly recommended!!"
We responded:
"Hi Cody, thank you so much for your kind words and for taking the time to share your experience with Casie Johnson’s State Farm office! We’re thrilled to hear that our team provided you with the exceptional service. We’re delighted that you felt supported every step of the way. Your recommendation means the world to us!"
Profile photo of Kenneth Turner

Kenneth Turner

November 1, 2024

5  out of  5
rating by Kenneth Turner
"Great rates. Excellent customer service. I will be a customer for a long time!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jackie Green

Jackie Green

October 28, 2024

5  out of  5
rating by Jackie Green
"Very pleasant. And knowledgeable."
We responded:
"Hi Jackie, thank you for your kind words! We're thrilled to hear that you found our service pleasant. It's our goal to make sure our customers receive a five-star service. If you ever need anything, please contact us. - Casie"
Profile photo of Dalton Wood

Dalton Wood

August 3, 2024

5  out of  5
rating by Dalton Wood
"I’ve used them for a few types of insurance. Rebecca has always been very honest and super helpful through the whole process. Definitely one of my favorite places to deal with."
We responded:
"Hi Dalton, thank you for your kind words and the five-star review! Rebecca is an invaluable team member, and we’re thrilled to know that her honesty and helpfulness have made a lasting impression on you. Our team is glad to know we were able to assist you. We appreciate your feedback. - Casie Johnson State Farm Agent"
Profile photo of Mark McCloskey

Mark McCloskey

June 2, 2024

5  out of  5
rating by Mark McCloskey
"Very helpful staff, building is neat and clean, in and out efficiently...👍"
We responded:
"Hi Mark, Thank you for your five-star review. Our team is happy to hear we have provided you with efficient service. Please visit us again soon. - Casie Johnson State Farm Agent"
Profile photo of Resting Bitchface

Resting Bitchface

January 30, 2024

5  out of  5
rating by Resting Bitchface
"Love this State Farm office. The girls are always so sweet and helpful. I have my car and auto insurance and couldn't be happier"
We responded:
"Thank you for your kind words. The Casie Johnson State Farm team is thrilled to learn you are content with our service. Our team aims to provide our customers with friendly and helpful service. We are delighted to know that we assisted you with auto coverage. Please contact our office for questions and concerns. -Casie Johnson"
Profile photo of John Molnar

John Molnar

January 15, 2024

5  out of  5
rating by John Molnar
"We've been dealing with them for years now. I've never once had a problem. Their prices are fare and the staff is wonderful to deal with. When my dad passed away they sent me very nice card. I'd highly recommend using Casie Johnson for your insurance needs."
We responded:
"Hi John, thank you for sharing your positive experience with our team. We are glad to hear that we have provided you with excellent service. We appreciate your recommendation and hope to serve you again in the future. - Casie Johnson"
Profile photo of John Vermillion

John Vermillion

March 29, 2023

5  out of  5
rating by John Vermillion
"dealing with this office and Rebecca is the easiest thing to do. always so easy to do and great to work with!!! if you want smooth and fast insurance, this is the office to see!"
We responded:
"Hey John, smooth and fast is what we want to hear when it comes to insurance! Thank you so much for your kinds words about Rebecca, she is amazing around the office! Call us anytime and Rebecca or anyone on my team would be happy to help! - Casie"
Profile photo of Sunil N

Sunil N

March 29, 2023

5  out of  5
rating by Sunil N
"Great service and good staff. I definitely recommend this place if you are in market and looking for any kind of insurance."
We responded:
"H Sunil, thank you so much for your amazing 5-star review! Please call us any time you need something and my team and I would be happy to help however we can! - Casie"
Profile photo of Erik Jackson

Erik Jackson

February 22, 2023

5  out of  5
rating by Erik Jackson
"Very friendly and helpful."
We responded:
"Hi Erik, thank you for your five-star review of my agency! My team and I are always here to help you with any of your insurance needs! Talk to you soon! - Casie"
Profile photo of Terri Eltringham

Terri Eltringham

January 30, 2023

5  out of  5
rating by Terri Eltringham
"Ladies in office are super friendly, and helpful."
We responded:
"Hi Terri, thank you for your feedback! I am so glad to hear that my team was able to help you with your questions/needs. Please call us anytime you need! - Casie"
Profile photo of Carolyn Parr

Carolyn Parr

December 13, 2022

5  out of  5
rating by Carolyn Parr
"Excellent customer service!"
Profile photo of David Watkins

David Watkins

December 5, 2022

5  out of  5
rating by David Watkins
"The girls that work here are good people and are very good at their jobs."
Profile photo of Tiffiny John

Tiffiny John

November 6, 2022

5  out of  5
rating by Tiffiny John
"Very helpful, great customer service."
We responded:
"That's what we're all about! Thanks for taking the time to review us, Tiffiny. Feel free to swing by the office any time!"
Profile photo of Marty Childers

Marty Childers

November 3, 2022

5  out of  5
rating by Marty Childers
"Friendly staff works hard to fill your insurance needs. Moving July 30 to Kroger plaza. Updated 11/2/22 Moved out near State Police barricks. New address is 41 Reichart Ave. Wintersville Still friendly, helpfull staff. Also dog lovers! 🐕"
We responded:
"Thanks so much, Marty! Thankful to have such a friendly and hard-working insurance team. I love that we're all dog lovers too!"
Profile photo of Donald Garlinger

Donald Garlinger

October 3, 2022

5  out of  5
rating by Donald Garlinger
"Amazing statefarm agent and a very helpful office highly recommended"
We responded:
"Thanks, Don! Glad to hear we could fulfill your insurance needs. If anything else comes up, please feel free to reach out!"
Profile photo of Alijah Camp

Alijah Camp

June 1, 2022

5  out of  5
rating by Alijah Camp
"Casie was very amazing and helped me switch insurances and she saved me $200! Her customer service was outstanding and I couldn’t be more happy with my service from her. If there was an option to leave 10 stars I would! We need more Casie’s in this world!"
We responded:
"You rock, Alijah! I’m glad we could transfer your coverage and help you put a little $$$ back in your pocket. Thank you so much for the glowing 5-star review!"
Profile photo of Jan Gibney

Jan Gibney

May 25, 2022

5  out of  5
rating by Jan Gibney
"Very friendly and helpful"
We responded:
"Thank you so much for the 5 – star review, Jan! My team is always here to help!"
Profile photo of Susan Kruskamp

Susan Kruskamp

April 28, 2022

5  out of  5
rating by Susan Kruskamp
"Best customer service ever!"
We responded:
"You rock, Susan! Be sure to reach out if you need any more insurance help!"
Profile photo of Randy Kerstetter

Randy Kerstetter

April 19, 2022

5  out of  5
rating by Randy Kerstetter
"Very friendly very efficient and a pleasure to deal with TV"
We responded:
"Thanks for the kind review, Randy! I'm glad we could provide you with efficient service."
Profile photo of A J

A J

March 30, 2022

5  out of  5
rating by A J
"Rochelle whom I usually get in the phone when I call is always super helpful and friendly. I am quite pleased with this agency."
We responded:
"Thank you for taking the time to share your experience with our office. Providing excellent customer service is one of our top priorities. We appreciate your business."
Profile photo of Anthony Palombizio

Anthony Palombizio

November 20, 2021

5  out of  5
rating by Anthony Palombizio
"Awesome rates! Very professional"
We responded:
"Thank you so much for taking the time to leave feedback on your experience. We are so glad you are happy with the rates and the professional service you received."
Profile photo of Jamie Stewart

Jamie Stewart

August 4, 2021

5  out of  5
rating by Jamie Stewart
"Cassie and her staff are the best. They are quick to respond, very nice and are always looking to get you the best rates possible. Every year they assist with the local Safety Seat Event as well as take part in many other local events supporting the community. I have been a loyal State Farm customer for many years and they are the reason I continue to be."
We responded:
"Jamie, thank you so much for your review. We always try to get the best rates possible for our customers and to respond quickly. We love volunteering and supporting the community. Thank you for your loyalty to State Farm."
Profile photo of John Hilliard

John Hilliard

August 2, 2021

5  out of  5
rating by John Hilliard
"They are a great group of people and very friendly and welcoming, they put your needs first, I highly recommend them to anyone who needs insurance of any kind."
We responded:
"Thank you for your kind words, John. We love helping people with their insurance needs and strive to have a welcoming and friendly atmosphere. We really appreciate you taking the time to share your experience."