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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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brandon bake

March 26, 2025

5  out of  5
rating by brandon bake
"Awesome people and great rates switched to them from allstate and my layments cut in half !"
We responded:
"Brandon, thank you for the kind review! We're so glad to hear that you're happy with the service and coverage you've found with us. If you have questions, please do not hesitate to reach out. We are always happy to assist you! - Casie"
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linda lenzi

March 26, 2025

5  out of  5
rating by linda lenzi
"I love this office. Every woman is so helpful and relates to your problem or concern. It is a pleasure doing buiness with you and I know I am in good hands."
We responded:
"Thank you, Linda, for your amazing feedback. We are delighted to know that you are happy with our services and support. We strive to make all customers feel comfortable stepping into our office, so we appreciate you letting us know we succeeded with this. Please let us know if we can help you in any way in the future! - Casie"
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Jim Marsh

February 25, 2025

5  out of  5
rating by Jim Marsh
"Very friendly and helpful"
We responded:
"Thank you, Jim! I am so glad you found our team friendly and helpful. We're here to assist you and appreciate your positive feedback! - Casie"
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Sara Fram

February 22, 2025

5  out of  5
rating by Sara Fram
"Very sweet and helpful"
We responded:
"Thank you, Sara! I am thrilled that you had a positive experience with us. If you have questions, please don’t hesitate to reach out. – Casie "
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Derek Wisnieski

February 20, 2025

5  out of  5
rating by Derek Wisnieski
"Always super helpful and friendly!"
We responded:
"Thank you, Derek! We really appreciate the kind words. We're happy to help and thrilled you had a good experience! Please don’t hesitate to reach out. – Casie"
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Angela Kirtdoll

February 20, 2025

5  out of  5
rating by Angela Kirtdoll
"Great working with the agent to get the best rates and the coverage that we need."
We responded:
"Thank you, Angela! We’re so glad to hear you had a positive experience working with us to determine the coverage that works for you. If you ever need anything else, we’re here to help! – Casie "
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Robin Shingler

February 5, 2025

5  out of  5
rating by Robin Shingler
"Everyone is absolutely amazing at Casey Johnson's very polite very helpful"
We responded:
"Thank you, Robin! We're so glad to hear that you've had such a positive experience with our team. It is a top priority for us to be polite and helpful, and we truly appreciate you taking the time to share your thoughts! If you have questions, please don't hesitate to reach out. - Casie"
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Donna Escobedo

February 5, 2025

5  out of  5
rating by Donna Escobedo
"Love the professional assistant with this office. The employees are knowledgeable and helpful. They care about their policy holders. The price is affordable and great on my home owners insurance as well. Thank you Katie for the smile that shines when you answer the phone to assist me with my payment needs. Love my State Farm!!"
We responded:
"Thank you, Donna, for your wonderful review! We're so happy to hear that you've had such a positive experience with our office. I'm so happy to know that Katie's friendly and helpful service made a difference for you. We're thrilled you're happy with your homeowners' insurance. If you have questions, please don't hesitate to reach out. - Casie"
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jeremy cline

February 4, 2025

5  out of  5
rating by jeremy cline
"Casie Johnson's staff is always goes above and beyond with excellent service. All of the ladies are kind ,courteous and helpful with all my insurance needs."
We responded:
"Thank you, Jeremy, for your wonderful feedback! We're so glad to hear the team consistently provide excellent service and that you find us helpful when assisting you with your insurance needs. - Casie"
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kenneth donley

January 28, 2025

5  out of  5
rating by kenneth donley
"The ladies there have been of the upmost and friendliest i have had the pleasure to deal with."
We responded:
"Thank you, Ken, for the kind words! We're so glad to hear that our team has provided you with such friendly and professional service. It's always a pleasure to know we've made your experience a positive one. If you have questions, please don't hesitate to reach out. - Casie"
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Mike Joyce

January 14, 2025

5  out of  5
rating by Mike Joyce
"More than helpful....had accident awhile back...did everything for me...they remind u of payments if no autopay...always pleasant to speak with"
We responded:
"Mike, Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our team, especially during what must have been a challenging time after your accident. Our goal is always to make things as smooth and easy as possible, and it's wonderful to know that we were able to do that for you. Your kind words about our team's pleasant demeanor mean a lot to us. Providing excellent customer service is at the heart of what we do, and we are so glad to hear that it made a positive impact on your experience. Thank you once again for your feedback and for choosing our services. If you ever need anything in the future, please don't hesitate to reach out. - Casie"
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Joseph Friona

December 20, 2024

5  out of  5
rating by Joseph Friona
"I / we have used Casie Johnson State Farm Insurance in Steubenville / Wintersville OH since September 2021. We have our cars and homeowners insurance through them. We find the coverage and rates reasonable and the service excellent, personalized and professional.all of the staff go above and beyond and are polite and engaged with customers at all times. Please consider at least calling and discussing with them your insurance or investment needs and getting a quote as you look for the option best for your family."
We responded:
"Hi Joseph. Thank you so much for your kind words and for sharing your experience. We're thrilled to hear you've found our rates reasonable and our service excellent. Our team takes pride in going above and beyond for our customers. It is wonderful to know that you've experienced this firsthand. We hope to serve you again soon. - Casie"
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Becky Lenarz

November 22, 2024

5  out of  5
rating by Becky Lenarz
"They are wonderful ❤️"
We responded:
"Hi Becky, thank you for your sweet words and support! The Casie Johnson State Farm Agent team is glad to hear you had a wonderful experience with us. We hope to welcome you back soon. - Casie"
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Jonathan T

November 21, 2024

5  out of  5
rating by Jonathan T
"I fortunately haven't yet had to file a claim (hopefully that won't change), but their staff has always been friendly and helpful with my routine policy needs. Thanks"
We responded:
"Hi Jonathan, thank you for your thoughtful feedback! Our team is glad to hear you've had positive experiences with our friendly and helpful team. We are here to make managing your plan as smooth as possible. We hope to serve you again soon. - Casie"
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Tonnie Nicholson

November 20, 2024

5  out of  5
rating by Tonnie Nicholson
"My agent, Katie is always fast to get a vehicle added or removed when I call her."
We responded:
"Hi Tonnie, thank you for sharing your experience! We're delighted to hear Katie consistently provides fast and efficient service when helping you add or remove vehicles. She takes pride in making the process seamless for our customers, and your kind words mean a lot. - Casie"
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Hope Bergsma

November 19, 2024

5  out of  5
rating by Hope Bergsma
"Casie was great! We got our home and auto insurance setup without a problem"
We responded:
"Hi Hope, thank you for your kind words. I am thrilled to hear I made setting up your home and auto insurance a smooth experience. My goal is to provide excellent service, and I am glad to learn I delivered. If you need anything else or have questions, don't hesitate to reach out. - Casie"
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Richard McIlvain

November 12, 2024

5  out of  5
rating by Richard McIlvain
"The State Farm agents have always been very polite, very professional and were very helpful with a resent accident I had. Thank you for the assistance that you have always given me."
We responded:
"Hi Richard, thank you for your kind words and for sharing your experience! We are glad to hear that our team could be there for you during a challenging time. The Casie Johnson State Farm Agent team hopes to serve you again soon. - Casie"
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Cody Hennis

November 6, 2024

5  out of  5
rating by Cody Hennis
"Fantastic service from the staff at Casie Johnsons State Farm office! So nice having a great group of people to help you out! 10/10 highly recommended!!"
We responded:
"Hi Cody, thank you so much for your kind words and for taking the time to share your experience with Casie Johnson’s State Farm office! We’re thrilled to hear that our team provided you with the exceptional service. We’re delighted that you felt supported every step of the way. Your recommendation means the world to us!"
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Kenneth Turner

November 1, 2024

5  out of  5
rating by Kenneth Turner
"Great rates. Excellent customer service. I will be a customer for a long time!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jackie Green

October 28, 2024

5  out of  5
rating by Jackie Green
"Very pleasant. And knowledgeable."
We responded:
"Hi Jackie, thank you for your kind words! We're thrilled to hear that you found our service pleasant. It's our goal to make sure our customers receive a five-star service. If you ever need anything, please contact us. - Casie"
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Dalton Wood

August 3, 2024

5  out of  5
rating by Dalton Wood
"I’ve used them for a few types of insurance. Rebecca has always been very honest and super helpful through the whole process. Definitely one of my favorite places to deal with."
We responded:
"Hi Dalton, thank you for your kind words and the five-star review! Rebecca is an invaluable team member, and we’re thrilled to know that her honesty and helpfulness have made a lasting impression on you. Our team is glad to know we were able to assist you. We appreciate your feedback. - Casie Johnson State Farm Agent"
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Mark McCloskey

June 2, 2024

5  out of  5
rating by Mark McCloskey
"Very helpful staff, building is neat and clean, in and out efficiently...👍"
We responded:
"Hi Mark, Thank you for your five-star review. Our team is happy to hear we have provided you with efficient service. Please visit us again soon. - Casie Johnson State Farm Agent"
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Resting Bitchface

January 30, 2024

5  out of  5
rating by Resting Bitchface
"Love this State Farm office. The girls are always so sweet and helpful. I have my car and auto insurance and couldn't be happier"
We responded:
"Thank you for your kind words. The Casie Johnson State Farm team is thrilled to learn you are content with our service. Our team aims to provide our customers with friendly and helpful service. We are delighted to know that we assisted you with auto coverage. Please contact our office for questions and concerns. -Casie Johnson"
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John Molnar

January 15, 2024

5  out of  5
rating by John Molnar
"We've been dealing with them for years now. I've never once had a problem. Their prices are fare and the staff is wonderful to deal with. When my dad passed away they sent me very nice card. I'd highly recommend using Casie Johnson for your insurance needs."
We responded:
"Hi John, thank you for sharing your positive experience with our team. We are glad to hear that we have provided you with excellent service. We appreciate your recommendation and hope to serve you again in the future. - Casie Johnson"
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John Vermillion

March 29, 2023

5  out of  5
rating by John Vermillion
"dealing with this office and Rebecca is the easiest thing to do. always so easy to do and great to work with!!! if you want smooth and fast insurance, this is the office to see!"
We responded:
"Hey John, smooth and fast is what we want to hear when it comes to insurance! Thank you so much for your kinds words about Rebecca, she is amazing around the office! Call us anytime and Rebecca or anyone on my team would be happy to help! - Casie"